William’s story told by Irene Karrouze, Continence Nurse Specialist

The catheter passport is a document full of useful information and contact details for people with catheters, and allows health and social care professionals to keep a record of the patient’s catheter care.

The passport is currently being tested at Guy’s and St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust.

Catheter Passport infographics

Irene Karrouze, Continence Nurse Specialist at King’s College Hospital, explains a common catheter care problem, which could be reduced with the introduction of the passport.

“William, aged 79, lives alone in sheltered accommodation, and has a urethral catheter due to benign prostate hypotrophy. Between March and September 2014, William presented in A&E eight times dues to catheter problems.

“On discussion with William, he said that when he experienced catheter problems he would ring an ambulance instead of calling his district nurse. So I gave William a catheter passport, and explained that his catheter problems could be resolved by his district nurse, whose contact details were in the passport. We later discharged William, with the catheter passport completed.

“However, William attended A&E once more after we gave him the passport. William’s care manager said William had called the ambulance before they had chance to sort out the problem.

“I’m now confident that William will be managed better, because of the passport and an individual care plan has been put in place to prevent catheter blocking and A&E attendance.”